Get 1 month free ERP Support when you subscribe to our
end-to-end ERP Audit.

  • Identify security controls, user permissions, etc.
  • Analytically review business processes to identify gaps
  • Identify unethical or unauthorized transaction logs
  • Assess operational effectiveness and risks

Qualify for 3 days FREE support
if you use any of the following solutions:

  • Microsoft Power BI
  • Microsoft Office 365
  • Microsoft Dynamics AX/365 Finance and Operations
  • Microsoft Sharepoint
  • Microsoft Dynamics NAV/Business Central
  • Microsoft Azure

SUPPORT THAT PUTS YOU FIRST!

We understand that besides the deployment of your business applications, it is the support and maintenance of these applications that drives the seamless use of these applications and the expected return on your digital investment. That is why Gems has built an independent business that solely manages the support of Microsoft Applications for her customers and for other individuals, organizations and partners who desire a better user experience in the use of these applications or who require a fix on a deployment gone sour.

GEMS SUPPORT
BUSINESS OFFERINGS

BUSINESS APPLICATION ANNUAL SUPPORT SERVICE

Our objective as your support provider is to give all users and partners of Microsoft Applications an experience of satisfaction with vivid return on investment on their digital investment. A lot of organizations and users are left dissatisfied due to the poor deployment of the Microsoft application or simply do not have the necessary support to help them take full advantage of the solution. Gems Consulting company Limited comes in with over two decades of experience, deploying and supporting majority of Microsoft solutions.

Subscribe to our Annual Support SLA to support any Microsoft application and get all year round support service to proactively address user and system challenges.

ERP/ BUSINESS SOLUTION AUDIT

It is required that businesses routinely carry out an audit of their implemented ERP or business solutions in order to control the quality of implementation of business processes. The audit process will be carried out by our experienced System Analysist who are qualified Microsoft functional and technical consultants. The objective of the audit is to;

  • Inspect security controls, user permissions, workflows and access to the solution
  • Identify unethical or unauthorized transaction logs carried out within the system, whether intentionally or ignorantly
  • Analytically review business processes to identify gaps in the digital optimization process
  • Assess operational effectiveness and risks

It is expected that an ideal Information Management System addresses all regulatory issues associated with reporting, consolidation and document/content management of an organization’s business process and financial standing more effectively and completely. This information system audit shall be an examination of the management controls within the organization’s IT Infrastructure system.

PAY-AS-YOU-GO MONTHLY SUPPORT SUBSCRIPTIONS

Our support services are tailored to meet all pockets of individuals and organizations who do not require an annual support but from time to time support as the need arises. A

Access support services on the go and anytime on any of the Microsoft applications below without having to commit to an annual support plan. You simply pay as you are served;

  • Microsoft Dynamics ERP (365 Operations FO, AX, Business Central and NAV)
  • Microsoft Dynamics 365 Customer Engagement/CRM
  • Microsoft SharePoint
  • Office 365 and Microsoft 365
  • Azure
  • Power BI and other Microsoft business applications

 

RESOURCE OUTSOURCING

Providing our customers with stop gap resources across any business role is a key part of our business offerings. With over 100 full time resources and 30 outsourced staffs, Gems is well resourced to provide our customers with any resource they may require, whether on a temporary basis, quick replacement due to an impromptu staff exit or a completely outsourced role.

  • Full time or part time technical and functional resources across all solution areas
  • Business Analysts
  • Data analysts
  • IT Support Staff
  • HR Support Staff
  • Finance and supply chain

Ensure business continuity by taking advantage of our outsourcing service as we provide resource backup. Outsource the burden of resourcing and focus on more strategic activities. Get resources for as little as one week duration to as much as a year.

AN EXPERIENCE OF SATISFACTION
WITH VIVID R.O.I

Gems Consulting company Limited comes in with over two decades of experience, deploying and supporting majority of Microsoft solutions. Our objective as your support provider is to give all users and partners of Microsoft Applications an experience of satisfaction with vivid return on investment on their digital investment.

Awoyemi B.Contoso Inc.
The audit process was carried out by truly experienced system analysts who are qualified Microsoft functional and technical consultants. From start to finish, everything was handled hitch-free. 5 Stars for the organization!

WHY US?

Customers love us for so many reasons but here's a few of them:

  • 24/7 support service
  • Eliminate down time on your system application
  • Reduce the frequency of errors and drive user adoption
  • Frequent one on one engagements and customer satisfaction surveys
  • Log your support request (cases) directly from our website, via phone or e-mails and get prompt resolution from our consultants
  • Schedule quarterly routine visits
  • Schedule an annual system audit and security compliance assessment and much more...

SOME OF OUR CUSTOMERS

WE ARE ONE CLICK AWAY

Our consultants are readily available to ensure smooth-running of your business applications.

How to reach us

T: +234-807-473-1167
E: support@gems-consult.com

Please send us your support request and we will be in touch soon.

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